Privacy Policy

How we collect, use, and protect your information

Effective Date: October 2024

This Privacy Policy describes how Navi Technologies Inc. ("Navi", "we", "us", or "our") collects, uses, shares, and protects personal information when you interact with our website (the "Services").

Please note that this Privacy Policy does not apply to non-Navi websites or services that state that they are offered under a different privacy policy. Please review the privacy policies on those websites directly to understand their privacy practices.

Information We Collect

Depending on the nature of your interaction with Navi, we may collect personal information:

Directly from you

Account information: including your name, email address, and selected password if you create an account with us.
Contact information: and any other information you choose to include when you communicate with us via email, mail, or other channels.
Payment information: including payment information and payment history if you engage in transactions through the Services.
Additional information: you choose to provide us, including questions and feedback.

Automatically from you

Via cookies as described in the next section.

From third parties

Marketing and advertisement information: about the marketing and advertisements you have seen or clicked on, from online advertising companies.

Note: Some of this information may be collected by external parties on our behalf. For example, we use a payment processor when you engage in a transaction on our Services; Navi does not itself collect or store payment card information.

When you interact with the Services, certain information about your use of the Services is automatically collected. This includes:

Device information: including the IP address and other details of the device you use to connect with our Services, such as device type, unique device identifier, and operating system.
Location information: where you choose to provide our Services with access to information about your device's location.
Usage details: about your interaction with our Services, such as the date, time, and length of visits, specific pages or content accessed during the visits, search terms, frequency of the visits, and referring website address.

Much of this information is collected through cookies and other tracking technologies, which may be operated by our partners who assist us in collecting information about usage of the Services, serving ads, or fraud prevention. You may be able to opt out tracking by cookies or control how information collected by cookies is used via a number of means, as described in Privacy Choices.

How We Use Your Information

We use the information we collect to:

Provide our Services to you, create and maintain your account, and provide information related to the services you have purchased.
Respond to your requests, questions, and comments, and provide customer support.
Maintain and improve the Services, diagnose or fix technology problems, and monitor the performance of the Services.
Market to you, design and administer marketing campaigns, tailor the content we display to you on the Services, grow our business, and understand our customer base and the effectiveness of our marketing.
Comply with legal requirements and industry standards, comply with law enforcement or other legal requests, defend against legal claims or other demands, and protect the rights of Navi, you, or others.
Detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, verify your identity, and engage in risk management activities.

We may use and share information in an aggregated or de-identified manner at our discretion, including for research, analysis, modeling, marketing, and improvement of our Services.

How We Share Your Information

We share information we collect in the following instances:

With service providers: we believe need the information to perform a technology, business, or other professional function for us, such as IT services, maintenance and hosting of our Services, accounting, auditing, and tax services, and other professional services.
With advertising partners: we partner with who use cookies to deliver personalized advertising to you when you visit the Services, including advertising based on the services you have viewed.
In the event of a corporate event: we reserve the right to transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction.
When required by law: or to protect Navi and others, in response to court orders, law enforcement or legal process, including for national security purposes, to establish, protect, or exercise our legal rights, as required to enforce our terms of use or other contracts, to defend against legal claims or demands, or to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats.

How We Protect Your Information

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf. If you use our Services outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries.

Privacy Choices

You have certain choices when it comes to how we collect and use your information:

Account Information

Please visit your Navi account to view and update certain information associated with your account, such as your contact information.

Cookies

You can modify your browser setting to disable or reject cookies across the internet; but if you do so, some features of our Services may not function properly or be available.
You may be able to prevent third parties from using your information for interest-based advertisements by visiting networkadvertising.org or aboutads.info.
We use Google Analytics and Google Ads. You can opt out through Google Analytics Opt-out and Google Ad Settings.

Email Marketing

If at any time you no longer wish to receive marketing communications from us, you can click the unsubscribe link at the bottom of any email from us.

Updates to This Privacy Policy

We may make changes to this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when this Privacy Policy was last revised. We may also notify you in other ways from time to time about the collection, use, and disclosure of your information described in this Privacy Policy.

Contact

For questions about our privacy practices, contact us at privacy@joinnavi.com